FAQs

How To Book

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Check availability

Ring us on 01455 470 818, or email bookings@hinckleyvanrental.co.uk

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Pay for your hire

Payment is made to confirm your hire, and can be made by credit or debit card over the phone

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Get your DVLA licence share code

Visit https://www.gov.uk/view-driving-licence and generate an 8-digit code that us to allows us to view your licence to confirm any convictions

You cannot hire a vehicle if you have received more than 6 penalty points in the last 36 months, and you have any offences in which 4 or more points were added that have not yet expired. You cannot hire a vehicle if you have a prosecution live or pending for the following. AC10 to AC30 (inclusive), BA10 to BA60 (inclusive), CD40 to CD90 (inclusive), CU80, DD10 to DD90 (inclusive), DG10 to DG60 (inclusive), DR10 to DR80 (inclusive), IN10, MS50, MS90, or TT99.

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Send your documents

Send the following via email to bookings@hinckleyvanrental.co.uk, or via WhatsApp to 01455 470 818

Recent proof of address x2

These can be photos, scans, or .pdf files downloaded from your internet banking or utility provider. They need to show your name and address, and be dated within the past 90 days.

At least one must be from the following:
Utility bill -  Electric, gas, water, broadband, landline
Council tax demand (this is allowed to be older than 90 days as long as it is the current council tax year)
Bank statement (including current account statement, credit card statement or mortgage statement)

The second document can be from the following:
Student loan
Shotgun licence
Mobile phone bill

If moving, confirmation of new address
This can be a rental agreement, mortgage confirmation or email from your solicitor.

Copy of driving licence photocard
This is required for all drivers. If you have an old paper licence, then please also send a copy of your passport. Your licence address must match your current address.

Driving licence share code
You will need to visit https://www.gov.uk/view-driving-licence and generate an 8-digit code that us to allows us to view the licence to confirm any convictions.

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Collect your van

Collection is between 9.00 am and 9.15 am, please ensure you bring your driving licence

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Return your van

Ensure the van is returned with a full tank of diesel, and that there is no mud, rubbish or debris left in the cab or load area.
The van is due for return between 7.00am, and 8.30am. If dropping the van back the day before, this must be before 6.00pm